Privacy Policy

This Privacy Policy explains how SiseTech ("we", "us") collects, uses, and protects information when you use sisetech.site and our API.

1. Information we collect

• Account data: your email address and hashed password.
• Usage data: API requests, credit balance and ledger, and basic logs (e.g. IP address, timestamps) for security and billing.
• Payment data: handled by our third-party Merchant of Record — we do not store your card details.

2. How we use it

• to provide and operate the service and your account;
• to meter usage, manage credits, and process purchases;
• to secure the service, prevent abuse, and comply with legal obligations.

3. Sharing

We share data only with the processors needed to run the service — our payment Merchant of Record, hosting/infrastructure provider, and the upstream data provider used to fulfil requests. We do not sell your personal data.

4. Retention

We keep account and billing records for as long as your account is active and as required for legal and accounting purposes, then delete or anonymize them.

5. Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise them, contact us at support@sisetech.site.

6. Cookies

We use a small number of essential cookies (e.g. your login session). Our live-chat support widget, provided by tawk.to, may set a cookie to recognize returning visitors. We do not use cookies for advertising.

7. Contact

Questions about this policy? Email support@sisetech.site.